Contact Us

Aquis Visa Card

Existing customers

We won't be able to give you any information about your account by email for security reasons, so please ring our customer services.


Call Customer Services on:

0330 099 3001
0871 770 3060

03 numbers
03 numbers are generally included in the ‘free standard rate minutes’ of landline and mobile packages; please check your plan. Otherwise calls 03 numbers are charged at your standard rate, which is 9p per minute from a BT landline.


0871 numbers
Calls to 0871 numbers are charged at 7p per minute from a BT landline plus a call set-up charge of no more than 15p. If calling the 0871 number, calls to Customer Service last on average 7 minutes and cost 64p from a BT landline.


Non-BT customers and mobile phone users should contact their service providers for information about the cost of calls.


Call cost information correct as at June 2014.


Lines open between:
8am and 8pm Monday to Friday
9am and 5:30pm on Saturday

See full telephone number and call charge information

We try hard to make applying for an Aquis credit card online as simple as possible but we know it's not always that simple. Our customer service team are happy to answer any questions or concerns you may have about the card or if you would prefer we have created a simple form below to allow you to ask questions. Please note: This is not a secure method of communication so this form should never be used for existing customers.

* These boxes must be completed